Shipping Policy

At Etoile Clothing, we aim to deliver your orders quickly and safely. This Shipping Policy outlines the terms and conditions regarding delivery of products purchased from our website www.etoileclothing.in

1. Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

  • We partner with trusted courier and logistics companies for safe and timely delivery.

  • Standard delivery time is usually 5–7 business days for most locations within India.

  • Delivery timelines may vary depending on your location, courier availability, and unforeseen factors.

3. Shipping Charges

  • Free Shipping: We may offer free shipping promotions from time to time (details will be displayed on the website).

  • Standard shipping charges, if applicable, will be calculated at checkout before you confirm your order.

4. Tracking Orders

  • Once your order is shipped, you will receive a tracking ID via email/SMS to track your package.

  • Tracking updates depend on the courier partner’s system and may take up to 24 hours to reflect.

5. Delays & Responsibility

  • While we strive to ensure timely deliveries, Etoile Clothing is not responsible for delays caused by courier partners, natural calamities, strikes, or unforeseen events.

  • In rare cases of significant delays, our team will assist you in coordinating with the courier partner.

6. Incorrect Address / Failed Delivery

  • Please provide the correct shipping address and contact details at checkout.

  • We are not responsible for failed deliveries due to incorrect or incomplete address details provided by the customer.

  • If a package is returned to us due to such issues, re-shipping charges may apply.

7. International Shipping

  • Currently, we only ship within India. International shipping is not available at this time.

8. Contact Us

For any shipping-related queries, please reach out to us:

📧 Email: orders@etoileclothing.in
📞 Phone: +91 90990 00109
🌐 Website: www.etoileclothing.in